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Savista provides comprehensive revenue cycle management services for hospitals and group practices, covering the healthcare spectrum from providers to patients. To boost their online presence, Savista prioritized enhancing their Customer Experience (CX) by focusing on a website overhaul. This redesign aimed to not only refine their brand image and user experience (UX) but also strategically guide visitors towards engaging actions, making the website a pivotal element of their improved CX strategy.
We took a holistic approach to rebuilding savistarcm.com, focusing on understanding the multifaceted needs of Savista’s potential clients.
We proposed and implemented an optimized site architecture to streamline the user journey.
By reevaluating the site’s overall architecture and simplifying the navigation, we made it easier for unique user audiences to find the information they needed without feeling overwhelmed. We also introduced intuitive design elements and functionalities, ensuring that the website was both aesthetically pleasing and user-friendly.
Strategic placement of calls-to-action (CTAs) guided visitors to engage with Savista, whether to learn more about their services or to get in touch with the sales team. We leveraged Oodle’s Component Library built on WordPress to simplify site management — making it easy for Savista team members to edit the website.
Goals were achieved due to our holistic approach to enhancing the user experience and underscores our commitment to innovation and a user-first approach.
Improved navigation & content flow
Boosted page loading speeds
Maintained search authority
Lifted overall SEO performance
Your website is your digital store front & must reflect the quality experience a potential customer expects when they become a customer.
Understanding & prioritizing the needs of your audience can greatly enhance the effectiveness of your digital presence.
A simplified site architecture not only improves usability but also aids in clearly communicating your brand story.
The redesigned website garnered critical acclaim, clinching the Best B2B Website of 2023 at the Internet Advertising Competition.
Best B2B Website of 2023